Delta is partnering
with RB, the makers of Lysol®, to drive greater confidence in travel by
innovating cleaner more hygienic experiences for customers and employees,
alike. The partnership will pair Delta’s strength in safety and operational the rigor with Lysol’s 130 years of germ-kill expertise and innovation to continue
improving upon Delta CareStandardSM protocols launched during the COVID-19 pandemic across
Delta airport locations and onboard our aircraft.
Keeping surfaces
clean is one of the areas the Delta CareStandard focuses on, along with giving
travelers more space, cleaner air and providing safety and personal care from
check-in to baggage claim, and every point in between. Together, Delta’s newly established Global Cleanliness division and Lysol will strengthen current Delta CareStandard
cleanliness efforts and create the gold standard across touchpoints through:
Breakthrough
Disinfection Innovation: Delta and Lysol will work
together to gather insights on consumers’ travel experiences to help inform the
development of new, innovative disinfecting solutions for both the airport and
onboard experience. We will also work together to identify and address ongoing
germ-related travel concerns for customers. One of the first areas of focus
will be developing breakthrough aeroplane lavatory solutions to help kill germs
and protect customers and crew.
Disinfecting
Protocols and Best Practices: Microbiologists
and germ-kill experts from Lysol will coordinate with Delta Global Cleanliness
team to develop protocols for disinfection that will help protect customers
against illness-causing bacteria and viruses in high-traffic areas where
customers are most concerned about germs including departure gates, aircraft
lavatories and Delta Sky Clubs. Delta will also deploy Delta Care Carts
including EPA-approved disinfection products recommended by Lysol, making it
easier to disinfect large seating areas and countertops more frequently.
Lysol Products: Lysol will provide products to Delta, including Lysol
Disinfectant Spray and Lysol Disinfecting Wipes, to be used with disinfecting
protocols recommended by Lysol on high-touch germ hotspots across Delta areas
from check-in to baggage claim.
The US
Environmental Protection Agency recently approved both Lysol Disinfectant Spray
and Lysol Disinfecting Wipes among the first to test effective against the
novel coronavirus when used as directed on hard, non-porous surfaces.
“There’s no finish
line for cleanliness – there’s always more we can do to innovate and elevate
our already-high standards because that’s what our customers and employees
expect and deserve,” said Bill Lentsch, Delta’s Chief Customer Experience
Officer. “The experts at Lysol share our drive for innovative, continuous
improvement – they’re the best at their craft. That’s why we’re excited to get
started on R&D to target germ ‘hot spots’ and cement the Delta CareStandard
as the industry gold standard – so customers feel confident in choosing Delta
as more people return to travel.”
“Our collaboration
with Delta is exciting because they have clearly demonstrated great leadership,
care and commitment to cleanliness and innovation across their customer and
employee touchpoints. Our shared vision to create breakthrough solutions within
our industries, while bolstering current disinfection protocols will support
Delta customers in feeling confident when they travel,” said Rahul Kadyan,
E.V.P., North America, Hygiene, Lysol. “At Lysol, we’re committed to offering
products and providing germ-kill expertise as defined by our purpose, which is
to protect, heal and nurture in the relentless pursuit of a cleaner, healthier
world.”
Delta also
recently announced a
collaboration with Mayo Clinic to provide
additional COVID-19 infection prevention and control measures
for travellers and employees. This includes guidance on an unprecedented
employee COVID-19 testing program, ensuring that virtually all
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